Returns & Exchanges
At CRDI.online, we want you to be completely satisfied with your fashion selection, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your fit isn't perfect, we are here to help you find the right style or provide a full refund.
Return Process
- 1.Initiate Your Request
Log into your CRDI.online account and navigate to the 'Order History' section to select the items you wish to return and receive a return authorization.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all original tags are attached and the garment is in its original, unworn condition.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.